Catfishtec Claims Management Solutions

Our Claims Management Solutions are a next generation, modern, innovative, and highly scalable platform for the insurance & loss adjusting sector. The solutions are successfully being used to streamline the complete Claims Management process from new instruction to final settlement in the insurance & loss adjusting industry.

Developed on the Microsoft .Net platform. Catfishtec’s Claims Management solutions offer flexibility, allowing the claims management process to be configured to suit each organization’s specific operational requirements. An intuitive user-friendly interface simplifies user adoption and reduces training. In addition to streamlining the claims process the Claims Management solutions also offer real time client reporting & measurements, client claims management and a diary system which includes automatic notification of claim status.

Claims Management Process Streamlining

Catfishtec Claims Management Solutions streamline the entire claims management process, improving efficiency, reducing costs and eliminating duplication of effort while ensuring that everyone has access to the information they need when they need it; from claims handling, reporting and status to ensuring administrators, adjusters and the management team have access to all of the claim and report data they need. With workflows, reporting, diaries and notifications you will always know that your claims processing is running as efficiently as it possibly can.

With Catfishtec Claims Management Solutions you will get...

Simple claim processing

Claims processing shouldn't be an onerous task for your business. That's why Catfishtec provide an easy to use web portal for your employees to process a claim. Helping you massively reduce the cost per claim processed. This user friendly portal means that all the information you need to process a claim can be logged and submitted directly into the Catfishtec claims management solution. Even better with automated workflows matching your business requirements, claims can be assigned to the correct person for processing.

Efficient claim processing

Your claim handling staff will have all of the information they need, in one easy-to-use system, allowing the correct decision to be made, on the appropriate action on any claim. Your employees will be able to: • Close the claim and send a communication to the customer updating them on the decision. • Create a claim at the click of a button.

Excellent claim processing

Catfishtec’s Claims Management solutions remove the majority of manual claims admin work out of the claims Management process. • Claims assigned: Claims are assigned to the correct person, based upon your own requirements. • Claims communications: Send reports and letters to the appropriate parties at the click of a button, from within the claims interface. • Information consolidation: All the information needed can be accessed and updated from one interface.

Unbeatable management Information and reporting

Get real time updates on the information you and your management team require on all aspects of your organizations claims management. With Catfishtec Claims Management solutions you will be able to see: • Claims by status, claim type or time period. • Client metrics & measurements, as specified to meet client expectations.